Data Privacy & Security
Privacy Policy & Data Security
At tripcustomizer, we are committed to safeguarding your personal and financial information.
1. Information We Collect
When you book a holiday package, search flights, or request a custom quote, we collect personal information necessary to fulfill your travel itinerary:
- Contact details: Name, Email Address, Phone Number.
- Traveler Information: Age, Gender, Passport details (for international trips).
- Payment details: Encrypted transaction tokens processed via PCI-DSS compliant payment gateways.
2. How We Use Your Data
Your data is used strictly to:
- Issue flight tickets, hotel vouchers, and transport bookings.
- Send SMS/WhatsApp notifications regarding trip updates and e-vouchers.
- Provide 24x7 emergency concierge assistance during your travel.
3. Data Protection & SSL Security
We implement 256-bit SSL encryption to protect data transmitted across our website. We do NOT sell, rent, or lease your personal information to third-party marketing companies.
4. Contact Privacy Officer
If you have any questions regarding your data or wish to request data deletion, email our Data Protection Officer at: privacy@tripcustomizer.com.